Shipping policy
Shipping Policy
At EverDew Skincare, we are committed to providing a clear and convenient shipping experience. This Shipping Policy explains where we deliver, the shipping methods available, applicable rates, estimated transit periods, and important information about receiving your order.
Domestic Shipping Area
EverDew Skincare currently ships exclusively within the United States. We do not offer international shipping at this time.
Customers must provide a complete and valid U.S. shipping address at checkout. Orders with delivery destinations outside the United States cannot be fulfilled.
Shipping Options & Costs
We currently offer two delivery methods for eligible U.S. orders:
Standard Shipping
Standard Shipping is available at the following rate and estimated delivery speed:
Estimated transit: 3–5 business days
Shipping fee: $8.00
FREE Standard Shipping on qualifying orders of $70.00 or more
For orders below $70.00, the regular $8.00 Standard Shipping fee applies.
Express Shipping
For customers who prefer expedited delivery:
Estimated transit: 1–2 business days
Shipping fee: $15.00
Express Shipping remains a paid service even when an order qualifies for complimentary Standard Shipping. Your available delivery methods and final shipping charge will be shown at checkout before payment is completed.
Order Processing
Orders are generally prepared for shipment during normal business days. Saturdays, Sundays, and U.S. federal holidays are typically excluded from processing schedules.
Processing time occurs before carrier transit and should be considered separately from the estimated delivery periods stated above.
During holidays, promotional events, periods of high demand, or unexpected operational circumstances, additional preparation time may be required.
Delivery Estimates
The 1–2 business day Express and 3–5 business day Standard timeframes are estimated transit periods and are not guaranteed arrival dates.
Actual delivery may occasionally be affected by severe weather, carrier network interruptions, transportation delays, seasonal shipping volumes, or other circumstances outside the reasonable control of EverDew Skincare.
Shipping Confirmation & Tracking
When tracking is available, customers will receive shipment information after their package has been dispatched.
Please allow sufficient time for the carrier to scan and register your shipment. Tracking information may not show activity immediately after a shipping confirmation is issued.
Shipping Address Accuracy
Please review your delivery information carefully before submitting an order. Customers are responsible for providing accurate details, including the recipient's name, street address, apartment or unit number where applicable, city, state, and ZIP code.
If you discover an address error after placing your order, contact EverDew Skincare promptly. We will make reasonable efforts to assist if the package has not yet shipped, but address changes cannot be guaranteed once fulfillment has begun or the shipment has entered the carrier network.
Delivery Delays
If your shipment does not arrive within the expected timeframe, please check the carrier's tracking information for the latest available update.
Carrier delays may occur because of weather events, transportation disruptions, service interruptions, high package volumes, or other circumstances beyond our reasonable control.
Lost or Undeliverable Shipments
If tracking suggests that a shipment may be lost in transit or has been returned as undeliverable, please contact EverDew Skincare with your order information.
We will review the available shipment details and assist in determining the appropriate next steps. If reshipment becomes necessary because of incorrect or incomplete customer-provided delivery information, additional shipping costs may apply where permitted by applicable law.
Contact EverDew Skincare
For questions regarding shipping charges, delivery estimates, tracking, or an existing shipment, please contact us:
EverDew Skincare
4594 Sandpiper Trail
Cottage Grove, WI 53527
United States
Phone: 708-705-4625
Email: benningtoncarrascole@gmail.com